At Invitee.my ("Invitee", "we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services (collectively, the "Services").

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.

We collect the following types of information:

Personal Information You Provide: When you create an account, we collect your name, email address, phone number, and wedding details (couple names, event dates, venues). When you add guests, we collect their names, contact details, and RSVP responses.

Payment Information: When you purchase a paid plan, our payment processor collects your payment details (card number, bank account, e-wallet information). We do not store full payment card numbers on our servers.

Usage Information: We automatically collect information about how you interact with the Services, including IP address, browser type, device information, pages visited, and time spent on the platform.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze usage patterns.

We use the information we collect for the following purposes:

To Provide and Improve the Services: Creating and hosting your wedding invitations, managing guest lists, tracking RSVPs, and delivering digital features.

To Communicate with You: Sending account-related notifications, payment confirmations, feature updates, and customer support responses.

To Process Payments: Completing transactions, issuing receipts, and handling refund requests.

To Ensure Security: Detecting and preventing fraud, unauthorized access, and other security threats.

To Comply with Legal Obligations: Meeting our obligations under applicable laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia.

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We share information with trusted third-party service providers who perform functions on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are bound by confidentiality agreements and are only permitted to use your information for the specific purpose of providing their services to us.

Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Invitee, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

All data transmission between your browser and our servers is encrypted using SSL/TLS technology. We store your data on secure, encrypted servers with industry-standard access controls.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as your account is active or as needed to provide you with the Services. For wedding invitations, we retain your data for one (1) year from the date of plan activation, after which the invitation becomes read-only.

Guest data and the digital guestbook are retained beyond the one-year period so you can keep them as keepsakes. You may request deletion of your data at any time by contacting us.

We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention, dispute resolution, and compliance with legal obligations.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal information:

Right of Access: You have the right to request access to the personal information we hold about you.

Right of Correction: You have the right to request correction of any inaccurate or incomplete personal information.

Right to Withdraw Consent: You have the right to withdraw your consent for us to process your personal information at any time. Please note that withdrawing consent may affect our ability to provide the Services to you.

Right to Request Deletion: You have the right to request deletion of your personal information, subject to our legal obligations and legitimate business needs.

To exercise any of these rights, please contact us at hello@invitee.my. We will respond to your request within thirty (30) days.

We use cookies and similar technologies to collect information about your browsing activities and preferences. Cookies are small text files stored on your device that help us recognize you and improve your experience.

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Services.

We may use third-party analytics services (such as Google Analytics) to help us understand how users interact with the Services. These services may use cookies and similar technologies to collect usage data.

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at hello@invitee.my.

Your personal information may be transferred to and processed in countries other than Malaysia, including countries where our service providers operate. When we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services. We will post the updated Privacy Policy on this page with the "Last updated" date.

We encourage you to review this Privacy Policy periodically. Your continued use of the Services after any changes indicates your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@invitee.my

Address: Kuala Lumpur, Malaysia

We will respond to your inquiry as soon as possible, typically within 1-2 business days.